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NFU puts pressure on ombudsman decision

04 Mar 2010

The NFU has urged Members of Parliament from all parties to support MP Albert Owen’s Private Members’ Bill to establish a grocery market ombudsman when it comes before the House of Commons for second reading at the end of this week.

Big BenNFU Head of Government Affairs Terry Jones will speak at a reception on the eve of the Bill going before the House on Friday. After more than ten years lobbying by the NFU to see the introduction of the Grocery Suppliers’ Code of Practice (GSCOP), which was introduced in February, Mr Jones said the only way to ensure the Code is enforced proactively and robustly is through an independent ombudsman.

“The new Code will only succeed if it is properly enforced and if that enforcer has teeth”, said Mr Jones. “This Bill provides a short cut to Government, to introduce an ombudsman so that suppliers have an independent, confidential means of reporting bad practice, such as retrospective demands for money and changes to trading terms. These are just some of the bullyboy tactics that have been reported to the NFU – and we want them to remain a thing of the past.

“There is a real danger that if the risks of retail supply begin to outweigh the rewards that suppliers will throw in the towel. This will mean that consumers will be the eventual losers. However, the new GSCOP, working hand in hand with an ombudsman, should provide greater certainty for producers and mean that they have confidence to invest in their businesses which will benefit consumers through increased choice and availability.”

The Competition Commission has formally recommended to the Department for Business, Innovation and Skills that it should establish an Ombudsman to arbitrate on disputes between grocery retailers and suppliers and investigate complaints under the new GSCOP. 

The NFU has lobbied since 2005 for the creation of a Grocery Market Ombudsman to proactively investigate complaints raised under the provisions of a strengthened Code of Practice. 

The NFU believes an Ombudsman acting as a proactive enforcer of a strengthened Code of Practice would give suppliers the confidence to invest and innovate and produce a greater range of quality products for consumers, and is therefore clearly in consumers’ best interests.

 

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