Costa international has also been proving successful with +255 net new store opening worldwide and successful new format stores in China. Trails to penetrate new markets are taking place in Germany, the Netherlands and Malaysia.
Successful formats of Costa in the UK are Costa Travel, Drive Thrus, and Costa Express with over 6,500 machines, with further 248 installations worldwide.
Costa exhibits a good example of how a business can form closer relationships with their primary producers. Approx. 0.5% of the UK liquid milk is used in Costa’s coffee shops and is sourced from a group of producers, processed through Freshways and Tomlinson’s. The price is based on a cost of production plus model with a floor price built into it.
Whitbread PLC, parent company to Costa Coffee and Premier Inn, has overall shown a strong year of sales and profit growth. Total group sales increased by 8.2% to £3.1 billion, contributed to by Premier Inn’s 9.0% growth and like for like sales increase of 2.3%.
Richard Baker, Chairman, said: “Whitbread is one of Britain’s longest established and most successful companies and celebrates 275 years in business this year. We are very aware of our responsibilities to ensure that this great British company continues to thrive and, as such, we are focused on driving growth while managing risk and demonstrating excellent corporate governance.”
Progress with coffee chains' dairy sourcing click here to read more