AHDB potato portal expanded for non-human consumption customers

During the coronavirus pandemic, AHDB, the NFU, NFU Scotland, PPA, FPSA and the BPTA have held weekly calls to discuss issues affecting the sector. On one of these calls it was suggested that a portal would help smooth the supply of potatoes in a market that had been disrupted by a rapidly changing demand profile. Click here for more information from AHDB on how demand in the market has changed.

The portal was set up by AHDB, via the creators of the Graindex and Sell My Livestock websites, with the NFU and BPTA contributing to the design process, to ensure growers and merchants were represented.

Update for members: 28 July 2020

As the season has progressed, potatoes may no longer be suitable for human consumption and stores may be in need of emptying. The potato portal has therefore been updated to accommodate non-human consumption customers such as AD plant operators. In addition, the NFU has produced the following guidance which gives a full list of options for disposal of potatoes.

Download the NFU's potatoes redistribution briefing here.

NFU horticulture adviser Rupert Weaver said:

"When lockdown came into place in March almost all fast food outlets and fish and chip shops closed overnight. This had an immediate impact on the processing and chipping sectors which left many growers unable to shift stock. Since then we have seen some recovery of these sectors, with most fast food outlets now starting to reopen and an estimated 60% of fish and chip shops now open. Despite these positive steps, food outlets are not running at full capacity, and fish and chip shops have not opened uniformly across the country, with seaside areas in particular seeing little business. It is essential that where there is demand, potential buyers are able to connect with growers who have excess stock.
"When the crisis hit we started to receive feedback from growers asking for help to connect them with potential customers. We raised this with AHDB and have since been contributing to the design process to produce this portal. We hope that alongside our other work with the sector it’ll help alleviate some of the mounting pressure that growers are facing."

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How does the portal work for growers?

Growers can view any requests on the portal from merchants and/or post available stocks of potatoes. When posting available stocks you’ll be asked to submit a location, variety and information about how long the potatoes have been in store. There will also be a box to submit detail about quality. You can then wait for merchants to reply to your request, or reply to any merchant posts on the portal.

To get started simply click here to go to the Potato Portal on the AHDB website, then click the button to ‘Create Account’. Once you have an account, you can log in to make any changes to your posts.

Contact from potential buyers will come direct via the contact details you share on the site – but only registered users will be able to see these details.

How does the portal work for merchants?

Let’s say a buyer normally has good contacts for the supply of potatoes for the fresh-pack market in their area, but due to increased demand at retail their normal suppliers are running low – it may be that there is a grower outside of their normal region or contact list that can meet the need. The potato portal can help them find a grower with available stocks.

Merchants can view available stocks from growers and/or post requests for specific varieties and/or volumes of potatoes. You’ll be asked to submit a location for delivery and to provide details about your needs. You can then wait for growers to respond to your request, or contact the growers who have left posts on the portal.

To get started simply click here to go to the Potato Portal on the AHDB website, then click the button to ‘Create Account’. Once you have an account, you can log-in to make any changes to your posts.

Contact from potential suppliers will come direct via the contact details you share on the site – but only registered users will be able to see these details.

Is the portal GDPR compliant and data secure?

Yes. Data is held securely in line with regulations and security testing has been completed.

Will there be a process for help and complaints?

Yes. The team that runs the website has a live support function to help you use the site. You can also report any inappropriate behaviour from buyers or sellers to be investigated by the team.

More from NFUonline:

Coronavirus: Updates and advice

This news hub on NFUonline will be updated regularly to keep you up to date with what you need to know and how to deal with the various issues raised by coronavirus. Visit the hub.


Click here to use the NFU’s COVID-19 business impact service.

By using this form, farmers and growers can provide information on any business-critical issues they have encountered, or expect to encounter, arising from the COVID-19 outbreak. The NFU will log this information and use it in an anonymised format to flag the key issues agriculture and horticulture are facing to government on a daily basis. However, no personal data will be shared with the government. The service is for all farmers and growers across the UK.

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