Coronavirus: Changes to the passport amendments process

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Customers are advised not to post passport amendment requests to the BCMS if possible. The advice for customers who need to make a passport amendment is:

  • write on the passport what information needs to be amended
  • write ‘Cancelled’ in large bold letters across the front of the passport
  • take a photo of the front and back page of the passport (if the amendment is to the date of birth, please also take a photo of your calving records)
  • email the photo(s) to YmNtc2VucXVpcmllc0BycGEuZ292LnVr
  • post the original version of the passport to the British Cattle Movement Service, Curwen Road, Workington, CA14 2DD when you are able to do so

Upon receipt, BCMS will make the necessary amendment and you will receive the updated passport in the post.

BCMS is also advising customers contact them by email: YmNtc2VucXVpcmllc0BycGEuZ292LnVr where possible, and to use CTS Online or our automated Self-Service Line to report births, movements and deaths.

To get access to CTS Online, email YmNtc2VucXVpcmllc0BycGEuZ292LnVr for the information needed to register for this service.

Further process changes are expected to follow soon in respect of passport applications and death notifications.

BCMS will be unable to fulfil keeper requests for replacement herd registers or envelopes (for passport application forms and movement cards) during the lockdown period. Keepers can download replacement herd registers. If you are unable to do this, use a personal diary or spreadsheet system to keep on farm records of cattle births, deaths and movements.

Coronavirus: Updates and advice

 This news hub on NFUonline will be updated regularly to keep you up to date with what you need to know and how to deal with the various issues raised by coronavirus. Visit the hub.


Click here to use the NFU's COVID-19 business impact service.

By using this form, farmers and growers can provide information on any business-critical issues they have encountered, or expect to encounter, arising from the COVID-19 outbreak. The NFU will log this information and use it in an anonymised format to flag the key issues agriculture and horticulture are facing to government on a daily basis. However, no personal data will be shared with the government. The service is for all farmers and growers across the UK.

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