Survey backs call for online clarity on country of origin

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A new YouGov survey commissioned by the NFU has revealed 81% of UK adults think that online food retailers should provide the same amount of information about the product’s country of origin on the website as there is on the food packaging in store.

In addition, almost two-thirds of people surveyed (64%) said they would find it helpful to have the option to view only British produce when shopping online.

Key findings from the YouGov survey:

  • Four in five UK adults (81%) think that there should be the same amount of information about a food product’s country of origin on a retailer’s website as there is on food packaging.
  • Almost two-thirds (64%) would find it helpful to have the option to view only British produce when shopping online.
  • The majority of respondents found the country of origin labelling on unprocessed meat (57%) and eggs (66%) was clear but less clear for processed products.
  • 64% say they ‘always’ (24%) or ‘occasionally’ (40%) look out for British produce while shopping.
  • Half consider it to be important to know the origin of the milk in food products containing it – cheese (56%), butter (55%), Infant formula (53%).

    NFU President Meurig Raymond said: “Country of origin labelling is important because we know from public surveys that shoppers want to buy more British food products produced on British farms. Clearly, shoppers cannot exercise that choice without clear country of origin labelling.

    “Online shopping is a growing trend and according to IGD in 2016 the value of online grocery sales was worth £10.5bn. This is set to increase by 2020 to £17.6bn. One of the key issues is that the country of origin of products sold online are often not clearly identified and pictures of products often have no origin label displayed. 

    NFU officeholder, meurig raymond_42838“The NFU believes the same information that is available to shoppers in store should be available online. That is why the NFU is calling for a clear and honest country of origin labelling system in its manifesto for the General Election. We also believe that it is good practice for retailers selling online to identify British products on the listing page with a British flag, which makes British products easily identifiable. A British ‘filter button’ would give online shoppers the ability to easily choose British products.

    “The NFU is willing to work with everyone throughout the food supply chain to ensure that customers are given clear and unambiguous information about where their food comes from. Looking out for the Red Tractor logo is the easiest way to find food from British farms.”

    The survey sampled 2,246 adults between 12-18 April 2017.  The survey was carried out online. The figures have been weighted and are representative of all UK adults (aged 18+).

    Our key asks on country of origin labelling:

    • Further measures to improve labelling of meat and milk as an ingredient in processed products.
    • Clearer online labelling.
    • Ensure Country of Origin labelling is available to consumers in the food service sector.