Help

NFU App homescreen_68903

How do I download the NFU App?

  • Go to the Google Play or iOS App Store, search ‘NFU’.
  • Look for the NFU logo on a white background.
  • Select ‘install’
  • The App will say ‘NFU’ and be the NFU logo on a white background. This will be on your home screen.
  • Once opened, there’s an opening screen asking you for your membership number and password (the same details as you use to log into NFUonline).

How do I login?

NFU App login_68895

  • To login: use your membership number associated with your membership and password you use with NFUonline.
  • If you can’t remember your login details then contact NFU CallFirst on 0370 845 8458.
  • If you have five failed attempts at the login you will be locked out, NFU CallFirst on 0370 845 8458 for help.

How do I use the NFU App?

  • NFU Home: displays the key NFU news stories and member insight / analysis. This channel will always be the ‘homepage’ of the App. 
  • EU Exit: all Brexit-related news and information.
  • Arable: latest news and information.
  • Dairy: latest news and information.
  • Horticulture and Potatoes: latest news and information.
  • Livestock: latest news and information.
  • Poultry: latest news and information.
  • Sugar: latest news and information.

Is the NFU App free?

Yes, it’s free for NFU Farmer and Grower and Retired members. If you’re unable to access it, but believe you have the right membership status to do so, then contact NFU CallFirst on 0370 845 8458.

Is the NFU App just for mobile phones?

A: No, if you have an Android or iOS tablet you can download the NFU App from the relevant store. You can download the NFU App on multiple devices, there’s no limit and no cost.

I don’t want to be notified when new content is added to the NFU App, how do I switch this off?

When you log in for the first time you will get the standard prompt for your mobile / tablet which gives you the choice of allowing notifications. If you want to hear from us in the form of relevant and breaking news and advice then tap ‘allow notifications’. If you change your mind you can change the settings in the notifications settings area on your phone / tablet at any time, just like any other App.

Will the NFU App remember my login details?

Yes, but if you log out in Settings you will have to enter them again.

How do I change my password?

Tap on the 'Help' prompt just under the login boxes on the opening screen. The link will take you to NFUonline where you can follow the standard procedure for forgotten password you can also change your password on NFUonline if you're logged in, under the My Profile area - select the change password tab.

Once you have done this, it will around five minutes for the NFU App to recognise the change. If you’re still having problems then contact NFU CallFirst on 0370 845 8458.

How do I make sure I get the latest news for my farming area?

A: Tap the Settings cog on the bottom row (extreme right), go to Edit Timelines and tap the channels on or off. When you go back to the Sectors tab you will now only see which ones you have selected. You can reset these at any time and you can drag and drop the order in which you see the sectors by holding down on the lines at the right of each timeline name and moving up or down.

I have some feedback about the NFU App, who do I contact?

A: Members can email TkZVQXBwQG5mdS5vcmcudWs= or contact NFU CallFirst on 0370 845 8458.

Further help

  • If you can’t remember your login details then contact NFU CallFirst on 0370 845 8458.
  • If you have five failed attempts at the login you will be locked out, NFU CallFirst on 0370 845 8458 for help.
  • For any other questions, feedback or suggestions then email TkZVQXBwQG5mdS5vcmcudWs= or contact NFU CallFirst on 0370 845 8458.

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